How does shipping work?
Motizy Store partners with global merchants and artisans in order to provide you the best prices and the most interesting products.
This means that your order is shipped from global areas such as Vietnam, Thailand, China, India, etc. When you order multiple products, the orders can come from different designers. In this case, it could happen that you will receive your products in different packages and at different times. But we do offer a 100% satisfaction guarantee.
Because we ship directly from our partners in these countries, your item may take 1-6 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way :)
We offer international shipping options too - no matter where you are, you can buy from us!
Our goal is to offer you the best shipping options, no matter where you live. Each product requires some time for the construction and handling before we can ship. Most orders ship within 1 or 3 days. However, in peak seasons, shipment can take up to 7 business days.
WE SHIP WORLDWIDE!
We ship Worldwide, including P.O. boxes and APO/EPO/DPO addresses.
Below are the approximate shipping times for your reference.
Standard Insured Shipping
Standard Insured Shipping is FREE on orders over $99. On orders under $99, we charge a $8.97 shipping fee.
We have received and fulfilled 30,000+ orders from over 50 countries across all the different continents. Outside the United States, we partners with many shipping companies such as E-packet, FedEx, DHL, etc.
What if I need to return something?
No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.
Send us an email via this form and we'll get back to you as soon as we can.